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Frequently Asked Questions

If you have any other question, contact us
What kind of sweets do you offer?

Our original Banana Walnut is always a hit, with our Cappuccino Chocolate Chip coming in at a close tie for those chocoholics. Year round, we also bake Zucchini and Carrot with walnuts. We can offer a Banana Chocolate Chip flavor for those who do not prefer nuts. Apple Spice and Sweet Potato Pecan are a nice Fall and Winter option and a Fat-Free Pumpkin option for our favorite Vegans. We have Pound Cake slices to toast for breakfast and fudgy 3x Chocolate Brownies, Walnut Brownies, and Blondies to satisfy your sweet tooth.

How long will Naturally Delicious sweets stay fresh?

We are firm believers in Fresh and Naturally Delicious sweets. Following our principle, we do not add any preservatives at all. Once we finish baking and cooling, we pack to preserve our out-of-the-oven freshness and freeze immediately. So, we recommend you eat our breads and brownies within 10 days of receiving them. You may also put the slices in the freezer for up to 9 months. Please allow them to thaw before serving. Then, pop them in the microwave for 10 seconds so they taste freshly baked.

Where can I find a list of ingredients and nutritional information?

All of our sweets have labels that list all of the ingredients, nutritional information, and allergens. You may also see a list of the ingredients and the allergens in the DETAILS box next to each flavor on our website.

Do the slices require refrigeration?

Our slices do not need to be refrigerated. We do suggest they be kept in a cool, dry place no longer than a week.

Are your breads safe for people with food allergies?

Our sweets are baked in a facility that uses tree nuts, soy, dairy, wheat, and eggs on the premises. Please review the allergy information on your preferred flavors before ordering.

My favorite flavor isn't on the website anymore. Where did it go?

Some of our flavors are seasonal and only available for a limited time.

Can I customize orders for an event/corporate order?

We can work with you to customize your cases with the flavors you prefer. For pricing information and customization options, email us at

How much does shipping cost?

The correct shipping cost is visible from your cart. It is directly connected to the shipping platform. If you need to send a large number of packages, we have happy helpers who may help you with your entire order and provide you with a full quote. You can email us at

What information do you need to ensure proper delivery?

We need the correct shipping address with a physical street address; personal name; company name (if applicable); apartment/suite/unit/floor number (if applicable); and telephone number. If there’s any other pertinent information you feel we may need, please let us know. Note: we do not deliver to PO Boxes. For international shipping, please contact us at Thank you.

Where do you deliver?

College, rehabilitation center, hotel, and hospital deliveries will be left in the receiving department. Please check with the mailroom person for your package to be delivered. For P. O. Box deliveries, the shipping selected must be USPS Priority Mail. Our sweets may thaw in transit, however, this is not long enough to compromise the quality of the product. For long lasting freshness, Please Refreeze Upon Arrival.

Do you ship on all days of the week?

We are committed to providing the highest quality products to our customers. In order to ensure that our products arrive in the best possible condition, we do not ship from Thursday - Sunday, nor on holidays. We apologize for any inconvenience this may cause and appreciate your understanding. We look forward to serving you and providing you with the freshest and highest quality products.